The vendor invoice cannot be displayed because it is in use by another user

Issue:

The Accounts Payable administrator reported an issue where he is unable to post an invoice due to the following message: “The vendor invoice cannot be displayed because it is currently in use by another user.”

Solution:

The issue was resolved by ending all active sessions for the Accounts Payable administrator.

Go to System Administration / Users / Online Users

Locate all active sessions associated with the Accounts Payable administrator, select them, and click the End Sessions button.

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